Success Stories

The matter was taken up with the Principal, Mata Bhagwanti Chadha Niketan. The Principal vide his letter dated 22.10.2018 intimated that Master Venkatesh had been admitted in their school on 24.08.2018.

Shri Shambhu Nath Deshmukh, father of Master Mudit, a child with hearing impairment submitted his complaint regarding denial of admission of his son by the Delhi Public School, Madoda, Bhillai. The matter was taken up with the School through the Commissioner for Persons with Disabilities, Govt. of Chhattisgarh whereafter Master Mudit was admitted in the School. Similarly 3 children with disabilities in Madhya Pradesh have been admitted in Kendriya Vidayala on intervention of the Chief Commissioner.

Upon taking cognizance of the apparent violation of section 39 of the PWD Act, 1995 in the Admission Notification published by the Northern India Institute of Fashion Technology, Mohali, Punjab, a show cause notice was issued. As a consequence, provision of reservation for students with disabilities was incorporated in the advertisement by the institute and Ms. Bhawana Bhalla, a student with disability was admitted against the reserved seats in Fashion Retail Management in the same academic session. Similarly Shri Pradeep Kumar was admitted in the Post Graduate Diploma Course in Plant Protection by the National Plant Protection Training Institute, Hyderabad, against the reserved seats for persons with disabilities.

Master Bitto was admitted in Kendriya Vidyalaya due to intervention of Chief Commissioner during mobile court at Bihar.

Shri Deepak Singharay, a person with hearing impairment was selected for a Gp ‘C’ post against a vacancy reserved for persons with disability in the Western Railway in the year 2000-01, but was not issued appointment letter on the ground that Shri Singharay is not a person with hearing impairment. The matter was brought to the notice of the Chief Commissioner in July 2007, who observed that the definition of Hearing Impaired adopted by Railways is not in line with the PWD Act and thereby directed the railway authorities for immediate appointment of Shri Singharay. As a result, appointment letter was issued to Shri Singharay in December 2007.

Smt. Mamta Verma, a person with hearing impairment and The Secretary General of the All India Confederation of the Blind filed her complaint alleging that Kendriya Vidyalaya Sangathan (KVS) is not giving reservation to persons with hearing impairment in appointment to the post of Librarian, which is suitable for such persons. The matter was taken up with the KVS, who issued the appointment letter to the complainant.
The Secretary General of the All India Confederation of the Blind alleged that Kendriya Vidyalaya Sangathan (KVS) has rejected the candidature of Ms Sangeeta Sharma, a person with visual impairment for the post of Junior Stenographer despite performing well in the written and the skill test. The matter was taken up with the KVS, who issued the appointment letter to Ms. Sharma.

Food Corporation of India Ltd. reserved & advertised 8 vacancies for persons with disabilities in Group ‘A’ vide their advertisement in Employment News dated 26.07.2008.

Department of Pension and pensioner’s Welfare vide notification no 1/18/01- P& PW (E) dated 25.4.2008 amended Rule 54 of CCS (Pension) Rule, 1972 to bring it in consonance with the provisions for issue of disability certificate under the Persons with Disabilities Rules, 1996.

Department of Pension and pensioner’s Welfare vide notification no 1/18/01- P& PW (E) dated 25.4.2008 amended Rule 54 of CCS (Pension) Rule, 1972 to bring it in consonance with the provisions for issue of disability certificate under the Persons with Disabilities Rules, 1996.

Shri Ajit Kumar Sachan, a person with visual impairment complained that he was not being allowed to appear in the entrance test for B.Ed. by Dayal Bagh Educational Institute, Agra on the grounds of his disability and requested for direction to the institute on the matter and for the facility of scribe. The matter was taken up with the institute. Accordingly, admit card was issued to the complainant and a writer was provided, which eventually resulted in him getting selected for the course in the quota reserved for persons with disabilities.

Shri Keshu Ram, a person with disability, submitted that DSSSB is not allowing him to appear in the examination for recruitment to the post of P.G.T. The matter was taken up with the Board who agreed to provide age relaxation to persons with disabilities as admissible under the rules and issued admit card to the complainant.

The matter was taken up with the Chief Postmaster General, Delhi vide letter dated 26.03.2019. The Chief Postmaster General, Delhi vide letter no. Acct/Misc-SC/19-20 dated 29.05.2019 submitted that the status of the case of Shri Sanjay Chopra was called for from the concerned Controlling Authority, i.e. SSPOs, Delhi North Division. As per the report received from SSPO North Division, it is revealed that Shri Sanjay Chopra had submitted the revised option for fixation of pay under FR 22 (1) (A) (1) within one month from the date of issuance of DoP&T O.M. No.13/02/2017-Estt.{Pay I] dated 28.08.2018 to the concerned DDO Ashok Vihar. The option has been accepted by the DDO Office and his pay has been re-fixed from 01.07.2016. The pay & allowances arrears has also been paid to the official vide bill no. 95 dated 16.03.2019 and the same has been intimated to Shri Sanjay Chopra.

On the appointed day, persons with disabilities or their representatives submit their complaints. Those who cannot write are helped by the staff of office of CCD and State Commissioner, Disabilities to draft their complaints. Such complaints are registered and heard by the Chief Commissioner and the Commissioner, Disabilities. Availability of concerned officers of the district in the Mobile Courts helps in passing orders immediately. In most of the cases, orders are handed over to the complainants by end of the day or are dispatched later. The concerned authorities are asked to comply within a stipulated period generally not exceeding 30 days.

The matter was taken up with the Respondent vide letter dated 04.06.2018. The DGM & CDO, SBI, Local Head Office, Chennai vide letter no. HR:IR 1645 dated 01.08.2018 submitted that the complainant joined as Clerk in the State Bank of Travancore, Thiruvanchoor Branch on 01.10.2009. He was later promoted to the Officer cadre and was posted as Assistant Manager at Simmakkal Branch. After the merger of associate bank, all employees of the associate banks were given an option to accept an offer of employment in State Bank of India on the terms and conditions enumerated in the offer letter. There were three options given to the employees of associate banks to select. Option ‘A’ refers to acceptance of terms and conditions of employment in SBI with terminal benefits of SBI. Option ‘B’ was in relation to acceptance of the offer of employment in SBI with terminal benefits that of the associate bank, i.e. State Bank of Tranvancore and Option ‘C’ stipulated for option to reject the offer of employment in State Bank of India. Employees who chose ‘Option C’ would be discontinuing his service from the bank with terminal benefits of State Bank of Travancore. The complainant selected ‘Option C’. The Chief General Manager, SBI, Local Head Office, Chennai vide letter no. HR:LAW:3772 dated 07.01.2019 informed this Court that the Bank has accorded approval for reinstating Shri Anoop A.G. in the Bank’s and has advised Shri Anoop A.G. to report for duty at RBO, Nagercoil immediately.

The matter was taken up with the Chairman, State Bank of India vide letter dated 13.02.2018. The SBI vide letter dated 27.03.2018 informed this Court that they have reimbursed a payment of Rs.11,500/- to the complainant towards the cost of his Spectacle.

The matter was taken up with the Respondent vide letter dated 30.10.2018. The Dy. General Manager, Punjab National Bank vide his letter no. HRMD/MR/TRFL/GS dated 05.11.2018 has submitted that Shri Suresh Chand Goel (Empl. Id : 73915) was previously posted at Zonal Office Delhi for 10 years in different branch/offices in Delhi. Since his stay in Delhi was more than 11 years, i.e. w.e.f. 27.11.2016, the Bank accordingly transferred him to its Muzaffarnagar Circle vide Order dated 07.07.2018. The complainant submitted his VRS application dated 04.07.2018. To serve the notice period of 3 months of service on account of his VRS application, his transfer was withheld and he was allowed to work at Zonal Office, Delhi. On enquiry by their Zonal Office, it was confirmed that the complainant can perform his duties with the help of hearing aid. The competent authority felt that the complainant is misutilizing the guidelines issued by the GOI for PwDs. A hearing was scheduled on 21.01.2019 and the Respondent Bank was recommended to accommodate the complainant near to his place of residence in Delhi. The complainant vide his letter dated 12.03.2019 informed that Punjab National Bank complied the order of the Court and he was reverted from Muzaffarnagar to Delhi and has joined his duties.

The matter was taken up with the National Testing Agency and advised to implement the “Guidelines for conducting written examination for persons with Benchmark Disabilities” and modify the ‘Provisions for Persons with Disability’ at Point 10 of the notification. Accordingly, the National Testing Agency noted the complaint and allowed Shri G. Sivasankar to avail the services of scribe along with compensatory time on the basis of the disability certificate.

The matter was taken up with the Organizing Chairman – GATE 2019 – Indian Institute of Technology Madras. The disability of Shri Akhilesh Bhambri was considered and he was allowed to avail compensatory time of 20 minutes per hour exam for GATE 2019.